Privacy policy

Last updated: 12 November 2026

EasySheet is a Shopify app, run by Muhammad Shaeel Abbas, that sends a store's orders to a Google Sheet. This policy explains what information EasySheet uses, why, and how long it keeps it. If you have any questions, email support@easysheetapp.com.

What EasySheet keeps

For each store that installs EasySheet, we store only:

• the store's Shopify address (for example yourstore.myshopify.com);
• the access key Shopify gives EasySheet to read the store's orders;
• the access key Google gives EasySheet when the merchant connects their Google account;
• the ID of the Google Sheet EasySheet created for the store;
• the merchant's choice of columns.

We don't keep orders or customer details. When EasySheet sends orders to the sheet, it reads them from Shopify and writes them straight into the merchant's Google Sheet. Depending on the columns the merchant chooses, this can include customers' names, email addresses, phone numbers and shipping addresses. That information passes through our server only while it's being sent, and is not stored there.

Our server logs record store addresses and order numbers (never customer details) so we can fix problems. Logs are deleted automatically after a short time.

How we use Shopify data

EasySheet asks Shopify for permission to read the store's orders. It uses that permission only to put the store's orders into the store's own Google Sheet, when the merchant asks it to or when a new order is placed (if Auto-Pilot is on).

How we use Google data

When a merchant connects their Google account, EasySheet asks only for the drive.file permission. This lets EasySheet see and edit only the files it creates. It cannot open, read or change any other file in the merchant's Google Drive.

EasySheet uses this permission only to create the merchant's order sheet and add orders to it, and to show the sheet's name and number of rows on the EasySheet dashboard.

EasySheet's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. In particular:

• we use Google data only to provide the features described above;
• we don't sell it, use it for advertising, or share it with anyone else, except as needed to run EasySheet, to comply with the law, or as part of a merger or sale of EasySheet with the same protections;
• nobody reads it unless the merchant asks us to (for example to help with a problem), it's needed for security, or the law requires it;
• we don't use it to develop, improve or train AI or machine learning models.

Who else is involved

We don't sell or rent any information. EasySheet relies on these services to work:

• Render hosts EasySheet's server and database (in Singapore).
• Shopify, where the orders come from.
• Google, where the merchant's sheet is kept, in the merchant's own Google Drive.

All information is sent over encrypted (HTTPS) connections, and our database is protected by a password and only reachable by our server.

How long we keep it, and deleting it

• Disconnecting Google in EasySheet deletes the Google access key and sheet ID straight away.
• Uninstalling EasySheet deletes the Shopify and Google access keys straight away. The rest (store address, sheet ID and column choices) is deleted 48 hours later, when Shopify tells us the store's data should be erased.
• The Google Sheet itself belongs to the merchant and stays in their Google Drive. EasySheet never deletes it.
• You can also remove EasySheet's access to your Google account at any time at myaccount.google.com/permissions.

To ask what we hold about your store, or to have it deleted sooner, email support@easysheetapp.com.

Shoppers

If you bought something from a store that uses EasySheet, your order details are in that store's Google Sheet, which the store controls. EasySheet doesn't keep a copy, so please contact the store about your data. When Shopify passes us a shopper's request to see or delete their data, there's nothing stored on our side.

Changes to this policy

If we change this policy, we'll update it here and change the date at the top.